At Strength Healthcare Group, we understand the importance of telemedicine in providing quality healthcare services to patients. As such, we have developed a comprehensive policy that outlines the guidelines and procedures for telemedicine delivery by our practitioners. Our policy ensures that patient confidentiality, informed consent, and documentation requirements are met, while also providing guidelines for conducting virtual consultations, prescribing medication, and handling emergencies.
To be eligible for telemedicine services provided by Strength Healthcare Group Ltd, patients must meet the following criteria:
1. Patients must be located in a country where Strength Healthcare Group Ltd is licensed to provide telemedicine services.
2. Patients must have access to a reliable internet connection and a device with audio and video capabilities.
3. Patients must have an established relationship with a healthcare provider at Strength Healthcare Group Ltd or be referred by another healthcare provider.
4. Patients must consent to receiving telemedicine services and agree to the terms outlined in this patient policy.
Booking a telemedicine appointment with Strength Healthcare Group Ltd is easy and convenient. Patients can schedule their appointments online through our website, selecting a time and date that works best for them.
Before the appointment, patients will be required to provide their personal information, including their name, date of birth, contact information, and medical history. This information is necessary to ensure that our healthcare providers have all the necessary details to provide accurate diagnoses and treatment plans.
To ensure a successful telemedicine appointment, patients must have access to a reliable internet connection and a device capable of video conferencing, such as a smartphone or computer. Patients should also ensure that they are in a quiet and private location during the appointment.
We understand that sometimes unexpected circumstances arise, and patients may need to cancel their telemedicine appointment. To ensure that we can provide the best care possible to all of our patients, we ask that patients provide at least 24 hours’ notice if At Strength Healthcare Group Ltd, we strive to provide our patients with exceptional telemedicine services. We understand that unforeseen circumstances may arise, and appointments may need to be cancelled or rescheduled. To ensure that our patients receive the best possible care and experience, we have developed a comprehensive policy for appointment cancellations.
Our Appointment Cancellation Policy requires patients to provide at least 24 hours’ notice if they need to cancel or reschedule their telemedicine appointment. This allows us to offer the appointment slot to another patient who may be in need of urgent care.
In the event of a Late Cancellation, where a patient cancels their appointment less than 24 hours before the scheduled time, a fee of £50 will be charged for each missed appointment. Similarly, if a patient fails to show up for their scheduled telemedicine appointment without prior notice, they will be charged a No-Show fee of £50.
However, we understand that unforeseen circumstances can arise, and patients who miss their telemedicine appointment due to such circumstances can reschedule their appointment within 24 hours of the missed appointment without incurring any additional fees.
Please note that no refunds will be issued for missed telemedicine appointments or cancellations made less than 24 hours before the scheduled time. Additionally, patients who arrive late for their scheduled telemedicine appointment may have their appointment shortened or rescheduled at the discretion of the healthcare provider.
At Strength Healthcare Group Ltd, we value effective communication and understand its importance in providing the highest quality of care to our patients. Therefore, we have developed a comprehensive communication policy to ensure that our patients receive the best possible care.
We hope that this policy provides clarity and transparency regarding our telemedicine services. If you have any questions or concerns, please do not hesitate to contact us.
Strength Healthcare Centre reserves the right to amend this Policy as it finds necessary. For example, Strength Healthcare Centre may modify this Policy to comply with changes in local laws and regulations, other Strength Healthcare Centre policies and procedures, or requirements imposed by data protection authorities. Please ensure that you regularly check this Policy so that you are aware of any changes and/or updates that are made.
Any Personal Information provided to or gathered by Strength Healthcare Centre is ultimately controlled by Strength Healthcare Centre Systems Limited.
If you would like to contact us in relation to this Policy or in connection to the Personal Information we may collect or process about you, please do so by using the following details:
Strength Healthcare Group Limited
Email: info@Strengthhealthcaregroup..com
If you are based in the European Economic Area (EEA) the data controller responsible for your information is:
Strength Healthcare Group Ltd
Tel: